Spam settings

Several club members have reported issues with club emails going to their spam folder. Rest assured that we do not send spam and all club members are able to opt-out of receiving club emails via their Member Portal setting. Our use of your email address is governed by our Privacy Policy.

How do you fix the problem? In all email packages, there is an option to add specific addresses or domains as "safe" so they aren't automatically marked as spam. This list is known as a "Whitelist." Your Whitelists only apply to your email account, and must be managed and set by you. To avoid this issue, you need to add @mx5.com.au to your Whitelist. Some specific instructions for different email packages are described below.

Gmail

  • Log in to your Gmail at gmail.com.
  • Click the gear icon in the top-right and select Settings.
  • Click See all settings.
  • Click the Filters and Blocked Addresses tab.
  • Click Create a new filter.
  • In the pop-up window, enter “@mx5.com.au” (without quotes) in the From field.
  • Click Create filter.
  • Check Never send it to Spam.
  • Click Create filter.

Outlook Web App

  • Log in to your Outlook Webb App.
  • Click the gear icon in the top-right and select Options.
  • Click block or allow
  • In the box under safe senders and recipients marked enter a sender or domain here type in “mx5.com.au” (without quotes).
  • Click "+" beside the box to add it to the list
  • Click Save

Outlook 365

  • On the Home tab, click Junk, and then click Junk E-mail Options.
  • On the Safe Senders tab, check the Automatically add people I e-mail to the Safe Senders List box.
  • Click Add
  • In the pop-up window, enter “@mx5.com.au” (without quotes).
  • Click Apply and then OK